BetPanda Terms and Conditions

Welcome to BetPanda. These Terms and Conditions govern your use of our platform at betpanda.io and form a binding agreement between you and Star Bright Media S.R.L., corporate ID 3-102-880000, registered in San Pedro, Barrio Dent, Edificio Ofident, Oficina No. 3, Costa Rica. By creating an account with BetPanda casino, you confirm that you accept these terms in full. We at BetPanda operate under the laws of Costa Rica on the basis of our business registration. We do not hold a gambling licence, and there is no gaming regulator overseeing our operation, so you should review these terms carefully before you deposit or play.

Eligibility and Account Registration

To use BetPanda, you must be of legal age to gamble in your jurisdiction and legally permitted to use online gambling services where you reside. Registration at Bet Panda is completed using an e-mail address alone, and we do not require identity verification by default. However, we reserve the right to run identity and security checks at any stage, and we may request supporting documents before processing a withdrawal. Our casino restricts access from numerous countries, including Costa Rica, Cuba, Cyprus, Iran, North Korea, Syria, the United States, Venezuela, Australia, and a long list of other jurisdictions listed on our site, as well as any country subject to United States, Russian, European Union or other international sanctions. If you access BetPanda from a restricted territory, we may suspend or close your account and void any associated winnings.

We at BetPanda allow the use of a VPN, and we supply our own VPN tool to players. Despite this, you remain responsible for ensuring that your participation is lawful in your own country.

Currencies and Payments

BetPanda operates exclusively with cryptocurrency, including BTC, ETH, LTC, BNB, USDT, XRP, TRX, SHIB, SOL and others. We do not accept fiat currency directly, though card purchases of crypto are available through an on-ramp. Deposits and withdrawals must be made using the same coin. Our minimum deposit is €10 or its crypto equivalent, and our minimum withdrawal is also €10, paid in the same cryptocurrency you deposited with.

• We process withdrawal limits of €5,000 per 24 hours, €15,000 per week and €45,000 per month, which may be raised on request through our support team
• We cap winnings at 3,000,000 µBTC, roughly 3 BTC, per 24 hours and 10,000,000 µBTC, roughly 10 BTC, per single betting round
• We limit weekly cashback payouts to €20,000
• We require every deposit to be wagered at least once before you request a withdrawal

Our Lightning Network integration allows instant deposits and, in most cases, instant cash out. We reserve the right to delay individual payouts where additional security checks are necessary.

Bonuses and Promotions

At Bet Panda, we offer a welcome bonus of a 100% match on your first deposit, up to 1 BTC or the crypto equivalent. The minimum qualifying deposit is €10, wagering requirements are set at 40 times the bonus amount, the maximum bet counted toward wagering is €50 per round, and you have seven days to clear the bonus before it expires. Once cleared, the bonus is paid out as cash with no further wagering attached.

Wagering contributions vary by game type: slots contribute 100%, live games contribute 20%, and all other game types, including provably fair titles, jackpots, sportsbook bets, baccarat and poker, are excluded entirely. Certain slots, including Scrooge, Devil's Delight, Aliens and Wish Master, are excluded from bonus wagering regardless of game type.

We at BetPanda also run a range of ongoing promotions, including weekly cashback worth 10% of net losses paid every Wednesday, an additional live casino cashback of up to 15% weekly on Evolution games, daily rakeback up to 10%, reload bonuses of 20% every Thursday and 25% on the 25th and 1st of each month, a weekly free bet on Mondays, a World Cup race with a $750,000 prize pool, a weekly sports tournament, a weekly raffle offering 20 prizes of €500, and a combo boost of up to 40%. We reserve the right to amend, suspend or cancel any bonus offer at our discretion, and abuse of any promotional terms may result in forfeiture of bonus funds and associated winnings.

VIP Club and Loyalty Program

Our VIP Club rewards wagering activity with experience points across five tiers: Bronze, Silver, Gold, Platinum and Diamond. You earn XP at different rates depending on game type, with slots and sportsbook awarding the highest rate. As you progress through our tiers, you unlock higher weekly cashback, improved daily rakeback, and eventually a dedicated or personal account manager. We at BetPanda may adjust these tiers and benefits at any time, with notice provided through the platform.

Games and Fair Play

BetPanda features a library ranging from approximately 4,000 to over 6,300 games, supplied by NetEnt, Pragmatic Play, Evolution, Nolimit City, Ezugi, Hacksaw Gaming, Slotmill, Spribe and more than 60 additional providers. Our casino also offers BetPanda Originals, built on a provably fair model that allows you to verify game outcomes independently. We provide slots, live dealer tables including blackjack, roulette and baccarat, progressive jackpots, Aviator, game shows and a sportsbook covering football, basketball, ice hockey, tennis and esports with live betting options. We do not offer craps, scratch cards or video poker at this time.

We rely on licensed providers and provably fair technology to ensure that outcomes are determined fairly, though you acknowledge that gambling outcomes are inherently unpredictable and that we make no guarantee of winnings.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, breach of these terms, use of multiple accounts, bonus abuse, or any activity that violates applicable law. Where an account is closed due to a violation, we may withhold any associated balance or winnings. You may close your own account at any time by contacting our support team.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free operation. We at BetPanda are not liable for losses arising from technical failures, internet connectivity issues, or events outside our reasonable control. Given that BetPanda operates without a gambling licence and without oversight from a gaming regulator, you accept the inherent risks of using an unregulated crypto casino platform.

Customer Support and Contact

Our support team is available 24/7 through live chat and e-mail at [email protected], and we also maintain a Telegram community for players. Support is provided in English, even though our site is available in fourteen languages. If you have a dispute regarding your account, bonus eligibility or a withdrawal, we encourage you to contact our team directly before pursuing any other action.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, promotions or operating practices. We recommend that you review this page regularly. Continued use of BetPanda casino after changes are published constitutes your acceptance of the revised terms.